FAQ

Access codes to your Customer Zone section are no longer be sent to you by email.

Click on Forgot password: Enter the email address given during your registration. You will receive a link to reset your password. Please add this email: [email protected] to contact list.

From your Customer Zone. First you need to order co-exhibitor rights in your “Store > Partner registration > Co-exhibitor registration”. Then tab “Partners > Declare partners”

From your exhibitor section. First you need to order collectives rights in your “Store > Partner registration > collectives business pack”. Then tab ‘Partners > Declare partners”.

You can send your design to DECOPLUS at the following address: [email protected] before September  1^st, 2022.

Order add-on technical facilities and services (Electric and internet connections, parking, carpet, storage, spots, furniture….) in your Customer Zone, then tab “Store” from May 2022.

A SIMA fitted stand advisor will contact you by email for your approval about your choice of colour carpet, the positioning of your storage and sign and the various services included with your stand.

Order add-on technical facilities and services (parking, wifi, furniture,) in your Customer Zone, then tab “store”from May 2022.

Blue carpet, white melamine partitions panels, stands sign. Attention: spotlight and power supply are not included to order in your “Shop”.

Architecture and decoration rules regulations are available now. Click here.

In “My account/ My decorators”.  A decorator's own account is opened and linked to the Exhibitor's Customer zone. The decorator can order independently. Orders will be invoiced to the decorator/stand contractor directly! 

If you have multiple surfaces, you will have to declare the decorator on each of the stands concerned.

In "My account/My contacts". The decorator/stand contractor receives an email to be able to place orders online (on the Exhibitor's account). You agree, in doing so, to pay any order placed by them on your behalf.  

A mandatory endowment of invitation cards (English and French version) is included in your registration and will be sent automatically, from September 2022.

• Stand < 40m²: compulsory allocation of 10 invitation cards / sq.m
• Stand > 40m²: compulsory allocation of 400 invitation cards (8 sets of 50 cards)

You can order of additional invitation cards (130€ Excl.VAT – 50 invitation cards per set). 

You will receive them at the postal address indicated at the time of your registration. You have the possibility to modify this address in your exhibitor area in the INVITATIONS section.

The number of badge provided is calculated automatically according to the surface area of the stand.

• 12 – 49 m² : 12 badges 
• 150 – 499 m²: 25 badges 
• 500 à 999 m: 40 badges 
• > 1 000 m²: 50 badges

Co-exhibitor or collective: 3 badges exhibitors

You must personalize them in your Customer Area in the tab and section "Badges & Invitations> Exhibitor badges" or by clicking on the button found in the "Home" tab.

From 6^th October 2022, 1 month before the exhibition opening, you will be able to download and print your badges (provided that the balance of your participation is paid).
You can edit and download your exhibitor badges from your Customer Zone.

Please note that you will need a unique email address for each badge to be edited. Once created, you will be able to download them individually or as a whole in PDF format.

The assembly / disassembly badges for your service providers and subcontractors are not personalized and will be available at the entrance to the halls from the start of assembly. They will be distributed by the security service set up by the organizer. They are not valid during the period of opening to the public from Tuesday 6^th to Thursday 10^th November 2022 at 6:00 p.m.

All exhibitors are listed free of charge in the official catalogue with their stand number, details, e-mail address and website.
For additional visibility, exhibitors can complete their company details page by ordering extra items.

You can view all your orders in your Customer Area in the tab and section "Financial Zone> Orders and or > Items ordered".

You can find it on your exhibitor section in Financial area > Invoices and payment. If you do not see it, it means that it has not yet been sent to you and will be sent to you as soon as possible by our invoicing department. If you are not the one paying, then you will not have access to the invoices and we advise you to contact directly the company in charge of the payment of your participation.

You will find the SIMA RIB at the bottom of your invoices.

Bare stand and Basic stand: Once you have ordered the parking spaces in the store in your Customer Zone, remember to download the counter-brand. Then you can collect them on site (during installation) from the parking terminals provided for this purpose.

Equipped stands “The design by Marcelo Joulia” include a parking space for stands of 12 to 24m² or 2 parking spaces for stands > 24 to 36m².                          

Subscription packages for parking are available, to be reserved in your Customer Zone.

During the set up and the opening, you can buy car park spaces, subject to availability, at the Exhibitor office located at in the Hall 6

Parking is free during installation and dismantling but each vehicle (light and heavy weight) must be declared on LOGIPASS https://logipass.viparis.com/. - + 33 (0)1 40 68 11 30

Think of specifying well your delivery address to all your carriers and deliverers:

SIMA 2022 – VIPARIS – Parc des expositions

Your company name:
Stand number:
Stand contact with phone number
93420 Villepinte - France

Important: SIMA cannot assure in no way the reception of your parcels.

Contact our official carriers and movers Practical info > List of service providers.

If you have any questions regarding logistics, do not hesitate to consult our exhibitor's guide available online from April 2022.

The timetable assembly and dismantling are available. Click here.

To consult the accommodation offers proposed by B-Network, the official hotel reservation centre for the show and benefit from a preferential rate for your hotel reservation click here.